(5.0 / 5)2348+ Ratings

CoCo Melody Reviews

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Overall Rating

5.0
15 Reviews
  • 578%
  • 418%
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About CoCo Melody

Cocomelody is a company that specializes in providing dresses for life's important moments. They offer a range of dresses that are inclusive, affordable, and customizable. Their work is about more than dresses, they aim to help everyone feel unique and beautiful. They have their own production, branding, marketing, and sales channels, defying the traditional industry business model. Their dresses aren’t just ready-to-wear, they are customized for you with flexible sizing and add-on services. They also offer direct shipping to designated locations. They have built a community of more than 200,000 customers to help others find the perfect dress for their special day. They source the best fabrics from around the world and have built a platform for designers to unleash their creativity. They also offer excellent tailors with first-class handcraft and can tailor most dresses in about 45-60 calendar days. They also offer a ‘rush-order’ option for many of their dresses which would reduce waiting time. However, this usually incurs an extra cost. They care about diversity and providing the best, customized pieces and service for all of their clients.

CoCo Melody Pros & Cons

Pros:

  • Quality of Dresses: Many customers praise the high quality of the dresses, noting that they look and feel luxurious without being overly expensive.
  • Customer Service: Several reviewers highlight excellent customer service, with prompt and efficient responses to inquiries and issues.
  • Variety and Customization: Cocomelody offers a wide selection of dresses, including plus-size options, and allows for custom sizing and alterations.
  • Affordability: The site is known for offering dresses at affordable prices without compromising on quality.

Cons:

  • Mixed Reviews: While some customers have positive experiences, others have reported issues with dress quality, sizing, and customer service.
  • Return Policy Issues: Some customers have experienced difficulties with returns, particularly for custom-made items, which can be problematic due to international shipping and restocking fees.
  • Communication Problems: There have been instances where communication with the company has been poor, leading to misunderstandings and delays.
  • Alteration Issues: Some customers have reported issues with alterations, including high costs and unmet expectations.

Overall: Cocomelody has both strong and weak points. While many customers appreciate the quality of the dresses and the customer service, others have faced issues with returns, communication, and alterations. It is crucial to carefully review the policies and read multiple reviews before making a purchase.

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CoCo Melody Customer Reviews (15)

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Claude Duncan
Claude Duncan
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I couldn't believe the prices when I first went on the site

The dresses are very well designed and high quality but cost way less than what you'd find in stores. I was able to get an incredible fit and flare gown for less than half what I expected to pay.

Jun 4, 2023
Elín Björgvinsson
Elín Björgvinsson
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Super Customizable

My bridesmaids had a hard time agreeing on a dress design so the option to customize necklines, hems, and sleeves was a life saver. The tailors did an amazing job bringing my custom vision to life. The end result was exactly as I'd pictured.

Jun 3, 2023
Klaus Vogler
Klaus Vogler
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What initially worried me about an overseas order turned out to be a non-issue

My gown arrived within a week once it was shipped thanks to their fast shipping methods. They clearly invest in logistics to provide timely deliveries to customers worldwide.

Jun 3, 2023
Terry Ludwig
Terry Ludwig
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Made Me Feel Like a Real Princess

My dress was so beautiful and made all my dreams for my special event a reality. Their thoughtful designs and high standard really helped make me feel treasured and spoiled - like the princess I always wanted to be, if only for a moment.

Jun 2, 2023
Robert Hecht
Robert Hecht
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Great Selection of Bargains

Their dresses really are affordable, without sacrificing quality. Have bought 3 dresses so far for different events and each one was a steal for the price! Fabric and stitching held up well through multiple wears.

Jun 2, 2023
Berenice Zito
Berenice Zito
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The dress arrived safely and securely packaged

The box was remarkably sturdy and reinforced with extra layers and padding. This dress survived overseas shipping in near-perfect condition, a testament to their careful packing expertise.

Jun 1, 2023
Ciska Bijma
Ciska Bijma
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Gorgeous Gowns for Every Occasion

I purchased a short halter dress for a summer wedding, a tea-length bridesmaid dress for a fall occasion, and a floor-length evening gown for a holiday party - all beautiful, high-quality options for different events.

Jun 1, 2023
Joseph Fontaine
Joseph Fontaine
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Easy Customization Made My Dress Perfect for Me

The ability to select my dress' neckline, sleeve style, and hem length allowed me to find a gown that reflected my personal style. I loved having so many options to make the dress uniquely mine.

May 30, 2023
Chelsie Nelson
Chelsie Nelson
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Worth Raving About!

Truly, I cannot say enough good things about my experience shopping here and the divine dress I received. I've already recommended the site to all my friends and family - they deserve every customer!

May 30, 2023
Stephan Baecker
Stephan Baecker
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True Stress-Relief Shopping

From start to finish, shopping here reduced my stress and boosted my mood. The selection helped me find exactly what I wanted quickly. Affordable prices and ease of returns left me worry-free throughout the process.

May 28, 2023

CoCo Melody Customer’s Q&A

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CoCo Melody Features and Benefits

Key features and benefits of cocomelody.com:

  • Reliability: Over 15 years of expertise in the bridal profession, trusted by millions of customers.
  • Quality & Craftsmanship: Exclusive designs, hand-crafted details, and exceptional fit and feel.
  • Value: Affordable prices by eliminating middlemen, ensuring cost savings.
  • Personalization Service: Professional consultants provide personalized suggestions to find the perfect gown.
  • Authority: Access to knowledgeable and experienced wedding consultants.
  • Customization: Numerous fabric colors and dress styles, with the ability to custom make dresses.
  • Fun Shopping Experience: Stress-free process with stylish options and convenient shopping.
  • Attention to Details: Ensures no details are overlooked, including finding perfect accessories.
  • Store Experience: Real stores in important countries like Europe and the USA, offering high-quality dresses and excellent service.
  • Fashion: Designers keep up with modern fashion trends while integrating traditional elements.

These features and benefits make cocomelody.com a popular choice for wedding dresses and formal gowns.

CoCo Melody Pricing

Cocomelody.com offers a variety of wedding dresses and bridesmaid dresses with prices ranging from $69 to $139.99, depending on the specific item and collection. The website also provides 90-day returns for all purchases.

About cocomelody.com Payment Method?

Cocomelody.com accepts various payment methods. These include Credit Card, Debit Card, Paypal, SOFORT, Western Union, and Bank Transfer. For customers in the US, they also offer Installment options. US customers can choose Afterpay, Sezzle Pay, or Affirm at checkout. The website ensures that your sensitive information is protected both online and offline during the payment process. The payment page is secure, encrypted, and protected with SSL encryption software.

CoCo Melody FAQs

FAQ

CoCo Melody Alternatives

Top 10 alternatives to cocomelody.com:

  1. BHLDN - Offers a unique collection of women's clothing, accessories, and home décor.
  2. Hebeos - Specializes in wedding dresses, prom dresses, and evening dresses.
  3. Allure Bridals - Premier designer of wedding dresses, bridesmaid dresses, and formal gowns.
  4. Morilee - Features wedding dresses, bridal gowns, bridesmaid dresses, and prom dresses.
  5. Birdy Grey - Chic bridesmaid dresses in various colors and styles.
  6. Olivia Bottega - Known for its unique wedding dress styles.
  7. Maggie Sottero - Offers a wide range of wedding dresses and bridal gowns.
  8. Azazie - Provides affordable wedding dresses and bridesmaid dresses.
  9. Kleinfeld Bridal - Famous for its extensive collection of wedding dresses.
  10. June Bridals - Offers a variety of wedding dresses and bridal gowns.

These alternatives provide a range of options for wedding dresses, bridesmaid dresses, and formal gowns, catering to different styles and budgets.

FAQ

How To Open A CoCo Melody Account?

To open an account on cocomelody.com, follow these steps:

  1. Visit the website and click on the "Sign In" button located at the top right corner.
  2. Select the "Create Account" option.
  3. Fill in the required information, including your name, email address, and password.
  4. Submit the form to complete the registration process.

Once the account is created, you can start shopping and placing orders on the website.

FAQ

What payment methods do you accept?

Coco Melody accepts payments via credit card (Visa, MasterCard, American Express, Discover), PayPal, and bank transfer.
FAQ

How long do I have to pay for my order?

Orders on Coco Melody's website must be paid for within 24 hours of placing the order. If payment is not received within this time frame, the order will be canceled.
FAQ

Does CoCo Melody offer free shipping?

Yes, CoCo Melody offers free shipping options.
FAQ

Can I return or exchange a dress from Coco Melody?

Coco Melody has a return and exchange policy for unworn and unaltered dresses.
FAQ

How can I contact Coco Melody?

Customers can contact Coco Melody through their website by filling out a contact form or emailing them directly.
FAQ

About cocomelody.com Prices and Cost?

Cocomelody is a popular online store that offers a wide range of wedding dresses and accessories. The prices of their products vary depending on the type and style. For instance, their wedding dresses mainly range in price from $99 to $399. Some sample dresses can be bought at a reduced price. They also offer a diverse range of bridesmaid dresses around $100. They strive to cater to various price points without compromising on style and quality. It's important to note that accessories are additional to the price of the dress. They also offer a 'rush-order' option for many of their dresses which reduces waiting time but usually incurs an extra cost. Please note that these prices are subject to change and it's always best to check the website for the most current pricing information.

FAQ

About cocomelody.com Popular Products and Services?

Cocomelody is a popular online store that offers a wide range of products primarily focused on wedding attire and accessories. Their popular products include Wedding Dresses, Bridesmaid Dresses, Mother Dresses, Occasion Dresses, and various Accessories. They also offer unique collections like the Black Wedding Dress collection and the 2024 Bridal Collection. In addition to dresses, they provide matching accessories such as Veils, Bridal Shoes, Headpieces, Jackets & Wraps, Belts & Sashes, Corsets, and Garment Bags. They also have a section for Men's Accessories and Fabric Swatches. Cocomelody also offers a service where customers can book an appointment at their Bridal Boutiques located in various cities. They are dedicated to empowering beauty with stylish dresses that are unique and elegant, working 1x1 with their dedicated stylist. They also have a section for Best Sellers and new arrivals. Some of the popular items listed on their site include the CAROLINA dress priced at $559.00, the AMANI dress priced at $339.00, and the APRIL dress priced at $299.00.

FAQ

cocomelody.com Return Policy?

At Cocomelody, they value customer satisfaction and want you to be happy with your purchase. If you encounter any issues with their items, you are advised to contact them within 7 days of receiving them. Their dedicated team is there to assist you.

To return an item, you need to: 1. Submit a Return Request: Contact their Customer Service within 7 days of receiving your order to initiate the return process. You need to provide the reason for the return and include photographs for verification. 2. Send the Item(s) to Their Warehouse: Once your return request is approved, ship the item(s) back to their warehouse in Asia using a trackable local post. You need to send it within 7 days of receiving the return confirmation. 3. Inspection of Returned Package: Upon receiving the returned package, they will inspect the item(s) to ensure they are in their original condition and match the issues stated in the return request. 4. Refund Process: After the inspection is complete and the return is confirmed, they will initiate the refund process. The refund will be credited back to your original payment method within 10-15 business days. The processing time may vary depending on your payment method and bank.

Please note that the item must be unworn, unwashed, unaltered, clean, free of lint and hair, undamaged, and in its original packaging with all tags attached. They are not liable for returned items that are lost or damaged; please keep the receipt with tracking information.

As for the shipping policy, from the time you place your order to the day you receive your item/s, you're looking at about 3-5 weeks for production, and around 3-10 business days for shipping. They offer Standard shipping which usually takes 7-10 business days and Expedited shipping which takes 3-6 business days. The shipping fee varies per country and the shipping method you choose. If you wish to use the standard shipping method for free shipping items, you are not eligible to pay for shipping costs. In the event that requires any return or refund of free shipping items, they will deduct shipping fees they paid from the refund if the cause for the return or refund is not their mistake.

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